Over my last three blogs, I’ve made three connected arguments. First, AI is breaking the centuries-old relationship between time and price. Second, clients are not really buying hours. Third, what […]
In my previous blog, I ended with a simple but uncomfortable question. If we are no longer selling time, and we cannot reliably price value, what exactly is it that […]
This is the second in a short series of blog posts examining the pricing of legal services in the era of AI. Pricing legal services in the era of AI […]
This is the first in a short series of blog posts in which I’ll explore not just the challenges, but also the opportunities and emerging solutions, presented by generative AI […]
It’s that time of year when predictions for the year ahead are made, often unwisely. Here’s one from me, about which I’m pretty confident. 2025 will be a pivotal year […]
In Part 1 we looked at some common failings of firms in maximising the return, by no means exclusively in financial terms, from their investment in pricing training. Let’s remind […]
I’ve been training lawyers and accountants in value pricing for almost a decade now. I’ve worked with 100 or so firms, from niche sole practitioner up to top 100 (law)/top […]
Introduction The conventional economic model argues that every individual or organisation acts rationally in their own best interest at all times, having weighed the advantages and disadvantages of the options […]
Why do women so rarely make it into senior positions when our data says women could be more effective leaders of professional service firms than men? The recent appointment of […]
As the vaccination programme rolls out at impressive speed across the UK, a return to historical normal is on the horizon, albeit in a world in all probability changed for […]