About

Nigel Haddon

I spent some 30 years as a solicitor in private practice, the last nine of them as Managing Partner and CEO of a successful regional law firm, one which I helped move from being a ‘High Street’ general practice to being a credible alternative to city-based competitors, and to a place in the UK top 200.

I am a former Chair of the Law Management Section of the Law Society (now Leadership and Management Section), editor of the same Section’s Merger Toolkit and an alumnus of Harvard Business School’s Leading Professional Service Firms course.

I began my consultancy work in 2013. My focus since then has been on just three areas: Value Pricing; offering constructive challenge and support to law firm leadership teams; and mergers & acquisitions.

My interest in Pricing was sparked by working with my former colleague Richard Burcher back in 2012. I subsequently worked with Burcher Jennings from 2014 to early 2022. I have been working in Pricing under my own name since March 2022. I am a Teaching Fellow in Pricing on the Master of Legal Business course at the College of Law Australia. I have trained some 100 firms in pricing, and worked in more than 10 jurisdictions.

I work with law firm leaders to help re-set strategy and challenge the way things get done (or don’t) in the firm, then help support them in overcoming obstacles to progress. I employ the phrase ‘a critical friend’ to describe this role, which may be as a Non-Executive Director or similar, subject to retainer, or on an ad hoc project basis.

While in private practice, I led on four mergers and/or acquisitions, and have subsequently built on that hands-on experience in my work in this area as a consultant and as part of Mosaic Legal.

Services

Pricing

There is no other lever that law firms can pull that delivers the impact that improved pricing skills does. And with no increase to overheads! Read more…

Critical Friend or Non-Executive Director

Law firms are beginning to look at and accept the value of experienced, independent minds attending their management or governance meetings. Read more…

Mergers & Acquisitions

A lack of independence and objectivity can hinder a merger when it comes to big issues such as ‘who gets what’. Firms benefit from an experienced, independent consultant. Read more…

Blog

Pricing Legal Services in 2025: AI, Value, and the New Normal

It’s that time of year when predictions for the year ahead are made, often unwisely. Here’s one from me, about which I’m pretty confident. 2025 will be a pivotal year […]

Pricing – easy, isn’t it? (Part 2)

In Part 1 we looked at some common failings of firms in maximising the return, by no means exclusively in financial terms, from their investment in pricing training. Let’s remind […]

Pricing – easy, isn’t it? (Part 1)

I’ve been training lawyers and accountants in value pricing for almost a decade now. I’ve worked with 100 or so firms, from niche sole practitioner up to top 100 (law)/top […]

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Testimonials

Slide 1

It was refreshing and extremely welcoming to attend a training course that for once did not have me scurrying back over old files in sheer terror. The course was very well presented and clear. Nigel did not lecture but instead worked with us to open our eyes as to how to price our matters in a variety of ways. The whole team has been left buoyant, confident and empowered to address pricing in a more confident, sensible and methodical manner. Thank you Nigel

Cameron Green
Commercial Property Director, Ward Gethin Archer
Slide 2

Nigel’s engaging pricing training was an excellent investment for our team, who all left the session with a renewed sense of positivity. Some of us had attended other pricing training in the past and described this as being on a wholly different level, not only due to the relevant and up to date content but also Nigel’s approachable manner.

Claire Brook
Employment Law Partner, Aaron & Partners
Slide 3

We have used Nigel for Pricing on a number of occasions now. Like a lot of things, the theory is not complicated but winning hearts and minds and getting people to change habits that have been ingrained for years is. Nigel dealt with the potential “naysayers” extremely well and converted a number to advocates. After the course every time we use his theory we get better results and it has paid for itself many times over.

Hamish Morrison
Managing Partner, BHP LLP
Slide 4

It’s the most useful course I’ve been on in years. I thought I would pick up a few tips but I got far more than I expected from it. We have refocused on getting our pricing right and have lost only one instruction due to price, the rest are all delighted with the price and the value we have provided.

Paul Bennett
Partner, Bennett Briegal. Chair, Leadership & Management Section, Law Society
Slide 5

Smart Slider 3 is the best slider that i’ve tried so far. There’s so many useful functions and easy to understand how to use it.

Wollens LLP has seen huge benefits from running pricing master classes. Nigel Haddon delivered the training in an engaging manner with the benefit of his experience both as a lawyer and as a law firm CEO clearly shining through. Following the training one of our private client partners described the master class as an “absolutely brilliant game changer!” In the first full financial year post training we saw a 26% increase in average fees per file. To achieve such results does require consistent effort and management post training and also a willingness to be prepared not to undertake some work that might previously have been undertaken at less than commercial rates. The result is better service to clients, happier lawyers, and a more profitable firm – a no brainer!

Chris Hart
Chief Executive, Wollens LLP
Slide 6

Smart Slider 3 is the best slider that i’ve tried so far. There’s so many useful functions and easy to understand how to use it.

Extremely useful training – well presented, thought provoking and a real game changer! Thoroughly enjoyed it from start to finish – thank you!

Susan Glenholme
Managing Partner, Debenhams & Ottaway, St Albans
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Clients

I’ve worked with some 100 firms in the legal and accountancy sectors.
Some of the clients I’ve worked with most extensively and/or most recently are featured below.

Videos

Here are the most recently recorded videos. Please click here to view all videos.

I join Simon Tupman’s Law Chat Series, to explore some of the key issues and opportunities affecting for law firms this year

 

 

Pricing in difficult times was the topic for this virtual coffee break with Mosaic Legal including pay now options and ageing debt management

 

Recorded on 24th April this is an interview by Andy Poole of Armstrong Watson and myself, for the members of the UK200 Group

Publications