Wollen Michelmore LLP has seen huge benefits from running a number of Burcher Jennings pricing master classes. Nigel Haddon delivered the training in an engaging manner with the benefit of his experience both as a lawyer and as a law firm CEO clearly shining through. Following the training one of our private client partners described the master class as an “absolutely brilliant game changer!” In the first full financial year post training we saw a 26% increase in average fees per file. To achieve such results does require consistent effort and management post training and also a willingness to be prepared not to undertake some work that might previously have been undertaken at less than commercial rates. The result is better service to clients, happier lawyers, and a more profitable firm – a no brainer!